A look back at 2022: A focus on client partnerships, product, and team
As 2022 comes to a close, we’re reflecting on this year’s milestones. We also want to thank our clients, other partners, and dedicated teams across the globe—all of whom have made our strides this year possible. We look forward to expanding our efforts to drive user satisfaction and empower growth for clients and employees in 2023.
Improving user, client & team experience & growth
MX Academy programming and resources continued to receive “world-class” ratings from our users, with an 80+ Net Promoter Score (NPS) across all live, certification, and on-demand training experiences, with over 550 users active in our Learning Management System.
Our dedicated MX Platform™ support team earned a 98% user satisfaction rate over the past year.
Customers asked, and we listened: With the relaunch of our Hudson MX Knowledge Base, hundreds of FAQs, how-to’s, and guides are now at users’ fingertips exactly when needed—24 hours a day, seven days a week.
This year, BuiltIn named Hudson MX among the top 22 Atlanta Startups to Watch in 2022.
Rolling out a product that ultimately enables our clients to deliver more value to brands in less time
Our global, top-tier product and engineering teams have delivered 400+ product updates and enhancements and released countless major new features over the past year—all designed to empower our partners to deliver the best possible results and service with more speed, accuracy, visibility, and compliance.
Enhancements by user needs and benefits*
*Frequency of benefits reported by Hudson MX product owners across all 2022 releases.
Dig into some of the 2022 MX Platform™ “fan favorites”—across all end-to-end buying and accounting workflows for all media.
Get the inside scoop from our team members about their favorite recent product developments—and how each is designed to make life easier and help users deliver the absolute best results and service. Read more of our latest product news here.
Meet the new Tax Rules Engine.
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