Need help?
We’ve got you covered.
Contact us via email or via our in-platform chat service. Standard support hours are Monday - Friday, 9 am - 6 pm EST. After-hours and holiday responses are also available for Production system P1 and P2 issues. Chat is enabled a peak times throughout the business day.
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Contact our client support team here.
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Contact our seller support team here.
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Chat is enabled a peak times throughout the business day.
From the MX Platform click on the Headphone Icon for “Support” and our window will open.
Click on “Talk with an Agent.”
Enter in your query details.
Note: your quick-click options may vary depending on your media type.
