Need help?
We’ve got you covered.

Contact us via email or via our in-platform chat service. Standard support hours are Monday - Friday, 9 am - 6 pm EST. After-hours and holiday responses are also available for Production system P1 and P2 issues. Chat is enabled a peak times throughout the business day.

 
 
  • Contact our client support team here.

  • Contact our seller support team here.

  • Chat is enabled a peak times throughout the business day.

    • From the MX Platform click on the Headphone Icon for “Support” and our window will open.

    • Click on “Talk with an Agent.”

    • Enter in your query details.

    Note: your quick-click options may vary depending on your media type.

  • Hudson MX Knowledge Base is a resource that allows you to quickly and easily access hundreds of MX Platform™ help articles, step-by-step guides, FAQs, interactive videos, and more.