Entering into a contract with a software vendor shouldn’t be a life sentence
Like people, companies grow and their needs evolve. Also like people, sometimes they just don’t “click” with a partner anymore and need a change. All the time I talk with customers who feel thoroughly constrained by what they can and cannot do with their existing systems and tools. In fact, managers are frequently navigating important strategic initiatives around suboptimal processes that they’ve come to perceive as permanent. While lifetime technology provider commitments may have been viewed as necessary under past conditions, today’s modern and flexible solutions make it so you have the option to break-up with a partner who’s not meeting your needs.